info@cpapstudio.co.uk
+44 7899 539620
A complete guide to the MyAir app how to set it up, understand your nightly score, use its key features, and get the most from your CPAP therapy in the UK.
What Is the ResMed MyAir App?
MyAir is a free, patient-facing application developed by ResMed one of the world’s leading manufacturers of CPAP and positive airway pressure therapy equipment. The app is designed to work alongside compatible AirSense and AirCurve devices, drawing in data recorded by your machine each night and presenting it in a format that is genuinely understandable without any clinical background required.
Rather than waiting for a follow-up appointment to learn how your therapy is progressing, you can open the app each morning and see the results for yourself. This daily feedback loop has been shown to improve patient engagement and therapy compliance both of which are central to achieving the long-term health benefits CPAP therapy is designed to deliver.
In addition to the patient-facing app, ResMed’s platform also supports remote monitoring by healthcare providers. If your NHS sleep service or private clinic is enrolled, your clinician may be able to review your therapy data between appointments without requiring you to bring in your device supporting more responsive care, particularly in the first months of therapy.
Compatible Devices
MyAir is compatible with a range of current ResMed products. These include:
- AirSense 10 series — AutoSet, Elite, and AutoSet for Her models
- AirSense 11 series — the most recent generation with enhanced cloud connectivity
- AirCurve 10 series — bilevel therapy devices for more complex conditions
- AirMini — ResMed’s compact travel CPAP device
If you are unsure whether your device is compatible, check the ResMed support page or speak to your CPAP equipment provider.
How to Set Up the MyAir App
Getting up and running with MyAir takes only a few minutes. The process is straightforward whether you are a brand-new CPAP user or transitioning from paper-based data review to the app.
-
Download the app Search for “ResMed MyAir” in the Apple App Store or Google Play Store. It is free to download on both iOS and Android.
-
Create your account Register with your email address and date of birth, or sign in if you already have a ResMed account. Your data is stored securely in line with UK GDPR requirements.
-
Add your device Enter the serial number found on the base or rear of your CPAP machine. The app will link automatically and confirm the connection.
-
Connect your device to the internet For AirSense 10 and 11 devices, connect to your home Wi-Fi network using the on-screen menu. The wireless icon on the device display confirms an active connection.
-
Review your first morning report After your first night’s use, open the app. Your overnight data including your daily score should be ready within a few minutes of disconnecting from the machine.
Understanding Your MyAir Score
Each morning the app generates your MyAir Score a single number out of 100 that reflects the overall quality of your previous night’s therapy. It is calculated from four distinct metrics:
A score of 70 or above is generally considered to represent satisfactory therapy. Scores below this do not mean your treatment is failing they indicate areas that may benefit from adjustment. Many new CPAP users see their score improve considerably within the first two to four weeks as they find a mask that fits well and settle into a regular sleep schedule.
What does a low score mean?
Low scores are common in the early stages and are almost always addressable. The most frequent causes are a mask that does not seal correctly, sleeping on the back (which naturally raises AHI), or temporary nasal congestion. If your score consistently falls below 70 across several consecutive nights without an obvious cause, it is worth contacting your sleep clinic or CPAP supplier for a review.
Key Features of the MyAir App
The daily score is the starting point. MyAir includes a range of features that make it a genuinely useful long-term tool for anyone on CPAP or bilevel therapy.
The app allows you to view your therapy data week by week and month by month. This longer-term view is where MyAir becomes particularly powerful. You may notice that your AHI rises on certain nights, or that your mask seal deteriorated around the time you replaced your headgear. Patterns that are invisible on a single night become clear across a month of data.
The app provides contextual coaching tips based on your data. If your nightly usage is falling short, it will remind you why consistent therapy matters. If your mask seal is poor, it will suggest practical troubleshooting steps such as adjusting headgear tension, repositioning the cushion before tightening, or considering a different mask style. These messages bridge the gap between clinic appointments.
You can export and share your therapy reports directly from the app with your GP, sleep consultant, or respiratory physiologist. This is particularly useful ahead of follow-up appointments, where your clinical team would otherwise need to download your device’s SD card to review your data. Sharing via the app ensures your clinician sees exactly what you see the same nightly breakdown and trend charts.
For new ResMed device owners, the app includes step-by-step setup guidance, including mask fitting tutorials, device connection walkthroughs, and an explanation of the key controls. It serves as a useful digital alternative to printed manuals and remains available as a reference throughout your time on therapy.
Troubleshooting Common MyAir Issues
Even with a well-functioning device, you may occasionally encounter problems with data syncing, your score, or your account. Here are the most frequently reported issues and how to resolve them.
Data not appearing in the app
- Check that the wireless icon is displayed on your CPAP device’s screen this confirms an active Wi-Fi connection
- Ensure data sharing has not been disabled in the app’s privacy or account settings
- Restart both the app and your device, then allow five to ten minutes for data to upload
- If using an SD card, check it is correctly seated and has sufficient storage remaining
- If the problem persists, remove and re-add your device in the app settings to refresh the connection
Score is lower than expected
- Mask fit: Even a small positional shift during the night can significantly increase your leak rate. Check your cushion placement before considering strap tension.
- Sleep position: Sleeping on your back reliably raises AHI in most OSA patients. Consider a positional aid if this is a recurring pattern.
- Temporary congestion: Nasal congestion from a cold or allergies will often reduce your score temporarily this is normal and expected.
- Persistent low scores: If the score remains below 70 for more than seven to ten days without an obvious cause, contact your sleep clinic or equipment provider for a review.
Account or login difficulties
- Use the “Forgot password” option on the login screen to reset your credentials
- When registering, confirm you are selecting the United Kingdom as your region the wrong region prevents correct device association
- Uninstalling and reinstalling the app resolves most persistent login or display errors
- If you change your phone, sign in to your existing account your historical data is stored in the cloud and will reappear
MyAir and NHS CPAP Therapy: What You Should Know
For patients receiving CPAP therapy through the NHS, the MyAir app has a practical significance that goes beyond personal motivation. Many NHS sleep services now use remote monitoring as part of their standard follow-up pathway and the usage data recorded by your device forms the basis of your clinical review.
Patients who consistently use their therapy for four or more hours per night are generally considered compliant by NHS standards. The MyAir app keeps you informed of your own usage patterns in real time, so you are never caught unaware at a review appointment.
For patients accessing CPAP through private suppliers, the same principle applies: your usage data is your record of treatment. Keeping the app active and reviewing your scores regularly puts you in a far stronger position to have informed conversations with your clinical team about whether your current settings, mask, or device remain appropriate for your needs.
The Benefits of Monitoring Your Therapy With MyAir
There is meaningful evidence that patients who actively engage with their therapy data achieve better long-term outcomes than those who do not. When you can see, each morning, that your AHI was well-controlled and your mask sealed properly, therapy becomes a tangible, measurable part of your health rather than an invisible background process. The specific benefits of consistent app monitoring include:
- Earlier identification of problems: Mask deterioration, pressure inadequacy, and positional effects become visible before they affect your symptoms significantly.
- Increased motivation to use therapy consistently: A daily score creates a feedback mechanism that many patients find genuinely engaging and encouraging.
- Better-informed clinical conversations: Arriving at a review appointment with months of trend data puts you in a far stronger position than relying on subjective recollection alone.
- Reduced reliance on clinic appointments for routine monitoring: Particularly valuable for NHS patients where appointment slots may be limited.
- Greater confidence in your therapy: Knowing your AHI is low and your mask is sealing well is reassuring in a way that subjective sleep quality alone cannot provide.
Caring for Your ResMed Device and App Connection
Keeping the data flowing into your MyAir app depends on both the physical condition of your device and its network connectivity. Alongside the standard equipment maintenance routine recommended by ResMed, the following practices will keep your app running smoothly.
Daily
- Check that your device has connected to Wi-Fi after each night’s use the wireless icon on the display confirms an active connection
- Open the app each morning to confirm your score has uploaded this takes no more than thirty seconds and builds a valuable habit
- Wipe the mask cushion with a damp cloth or dedicated CPAP wipe to remove skin oils and moisture
Weekly
- Review your weekly trend in the app look for patterns in your AHI or mask seal that may need addressing
- Wash the mask cushion, frame, and headgear in warm water with a small amount of mild, unscented soap rinse thoroughly and air dry away from direct sunlight
- Wash the tubing by running warm soapy water through it, rinsing well, and hanging to dry
Monthly & beyond
- Check the mask cushion for signs of deterioration, cracking, or loss of elasticity most cushions should be replaced every 3–6 months
- Review your monthly trend summary in the app before any scheduled clinical review appointment
- Check your home Wi-Fi router is functioning normally if you experience a run of failed uploads a router restart often resolves temporary connectivity issues
