Free Next day shipping on all orders & Easy Returns
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info@cpapstudio.co.uk
+44 7899 539620

Shipping Policy

Fast, tracked delivery across the UK

3:30 PMMon–Fri order cut-off for next working day delivery
10:30 AMSaturday order cut-off
TrackedRoyal Mail Tracked 24 for all UK/NI and Channel Island orders

At CPAPstudio, we understand that CPAP and respiratory equipment can be important to your everyday therapy. We therefore aim to dispatch orders as quickly as possible and use tracked delivery services for added peace of mind.

Shipping at a Glance

Order / Destination Order Cut-Off Delivery Service Delivery Aim
UK Orders – Monday to Friday Order by 3:30 PM Royal Mail Tracked 24 Next working day
UK Orders – Saturday Order by 10:30 AM Royal Mail Tracked 24 Next working day
UK Orders – Sunday No dispatch — Dispatched next working day
UK Orders Over £800 Same cut-off times DHL Express or Royal Mail Special Delivery Guaranteed Next working day
International Orders See dispatch information below DHL Express Depends on destination and customs clearance

Orders placed before the applicable cut-off time are normally dispatched the same day, subject to stock availability, payment authorisation and any required prescription or verification.

Our UK delivery services are selected with the aim of delivering your order on the next working day after dispatch. Delivery times can occasionally be affected by courier delays or circumstances outside our reasonable control.

1. Same-Day Dispatch

We offer same-day dispatch on eligible in-stock orders placed before the following cut-off times:

Monday to Friday: Order before 3:30 PM for same-day dispatch.

Saturday: Order before 10:30 AM for same-day dispatch.

Sunday: We do not dispatch orders on Sundays. Orders placed on Sunday will normally be dispatched on the next working day.

Orders placed after the applicable cut-off time will normally be dispatched on the next available dispatch day.

Same-day dispatch is subject to:

  • The product being in stock.

  • Successful payment authorisation.

  • A complete and accurate delivery address.

  • Any required prescription or medical documentation having been received and approved.

  • Any necessary order or security verification being completed.

Please note that dispatch and delivery are separate. Same-day dispatch means that your order is handed to the relevant delivery network that day; it does not constitute an absolute guarantee that the carrier will deliver the parcel the following day.

2. UK Delivery

We provide fast, tracked delivery for UK orders.

Orders dispatched by us are sent using a service selected with the aim of delivery on the next working day after dispatch.

Depending on the order value, size, weight, destination and nature of the products, we may use Royal Mail, DHL Express or another appropriate tracked service.

Tracking information will normally be provided once your order has been dispatched.

3. Orders Over £800 – Premium Delivery

For UK orders with an order value over £800, we normally use a premium next-working-day delivery service.

Depending on the order and destination, this will normally be:

DHL Express, or
Royal Mail Special Delivery Guaranteed

This provides additional security and enhanced delivery service for higher-value orders.

Orders must still be placed before the applicable same-day dispatch cut-off and meet our normal dispatch requirements.

4. DHL Express / Special Delivery for Smaller Orders

If your UK order is below £800 but you would prefer us to use DHL Express or Royal Mail Special Delivery Guaranteed, please contact us.

We may be able to arrange an upgraded delivery service on an ad-hoc basis, subject to availability and any applicable additional delivery charge.

Please contact us before placing your order or as soon as possible after ordering, as we may not be able to change the delivery service once your order has entered our dispatch process.

Email: info@cpapstudio.co.uk

Telephone: +44 (0) 7899 539620

We will be happy to advise you of the available options.

5. Next-Working-Day Delivery Aim

We select our UK delivery services with the aim of delivering orders on the next working day after dispatch.

However, unless you have specifically purchased or been allocated a carrier service that is expressly guaranteed, next-working-day delivery should be treated as a delivery aim rather than an absolute guarantee.

Occasional delays can occur due to:

  • Courier network disruption.

  • Severe weather.

  • Industrial action.

  • Public holidays.

  • Incorrect or incomplete addresses.

  • Remote delivery locations.

  • Exceptional volumes within the courier network.

  • Other circumstances outside our reasonable control.

If your order is particularly urgent, please contact us before ordering and we can advise whether DHL Express or Royal Mail Special Delivery Guaranteed can be arranged.

6. Tracking Your Order

Once your order has been dispatched, you will normally receive a dispatch confirmation containing tracking information.

Please be aware that tracking may take several hours to update after a parcel has been handed to the carrier.

If your tracking has not updated for an unusual period or you believe your parcel has been delayed, please contact us and we will assist you.

7. Stock Availability

We aim to maintain accurate stock information on our website.

Occasionally, stock availability can change unexpectedly because of high demand, stock discrepancies, supplier delays or multiple customers ordering the same product within a short period.

If an item is unexpectedly unavailable, we will contact you and may offer:

  • An estimated dispatch date.

  • An appropriate alternative, subject to your agreement.

  • Partial dispatch of available items.

  • Cancellation and refund of the unavailable item.

We will not substitute a materially different product without your agreement.

8. Delivery Address

Customers are responsible for ensuring that the delivery address supplied when placing an order is complete and accurate.

Please carefully check your:

  • House or building number/name.

  • Street.

  • Town or city.

  • Postcode.

  • Country.

  • Telephone number.

If you discover an address error after ordering, please contact us immediately.

We will make reasonable efforts to correct the address before dispatch, but we cannot guarantee that an address can be changed once an order has entered the fulfilment or courier process.

Additional costs resulting from an incorrect or incomplete address supplied by the customer may be payable by the customer where legally permitted.

9. Missed Deliveries & Uncollected Parcels

If nobody is available to receive a parcel, the delivery carrier may:

  • Attempt delivery again.

  • Leave the parcel in an authorised safe place.

  • Deliver to a neighbour where permitted.

  • Redirect it to a collection point.

  • Hold it at a local depot.

  • Return it to CPAPstudio after unsuccessful delivery attempts.

Please follow the instructions provided by the delivery carrier.

Where a parcel is returned to us because it was not collected, delivery was repeatedly unsuccessful or an incorrect/incomplete address was supplied, reasonable additional shipping or return-to-sender charges may apply where legally permitted.

10. Damaged Deliveries

If a parcel arrives visibly damaged, please take photographs of the outer packaging before opening it, where possible.

Please then check the contents carefully.

If the product is damaged or something is missing, please contact us as soon as reasonably possible and provide:

  • Your order number.

  • Photographs of the external packaging.

  • Photographs of the product.

  • A photograph of the shipping label where possible.

  • Details of any damaged or missing items.

Please retain the packaging until we confirm that it is no longer required, as the courier may require photographs or packaging information when investigating the shipment.

11. Delayed or Lost Parcels

Occasionally, parcels may be delayed while travelling through the courier network.

A tracking delay does not necessarily mean that a parcel has been lost.

If your parcel has not arrived within the expected delivery period, please contact us and we will investigate with the delivery carrier where appropriate.

Where a parcel is confirmed as lost in transit, we will arrange an appropriate resolution in accordance with your applicable consumer rights.

12. International Shipping – DHL Express

We use DHL Express for international orders.

DHL Express provides tracked international delivery to many destinations worldwide.

International delivery times vary depending on:

  • Destination country.

  • Customs clearance.

  • Local customs requirements.

  • Import documentation.

  • Remote-area delivery.

  • Local holidays.

  • Regulatory requirements.

You will normally receive DHL tracking information after your order has been dispatched.

Please note that international delivery estimates do not include delays caused by customs clearance or action required from the recipient.

13. International Customs, Import VAT & Duties

International shipments may be subject to import VAT, customs duties, taxes, brokerage charges or other fees imposed by the destination country or courier.

Unless specifically stated otherwise when you order, these charges are the responsibility of the recipient and are not included in the product price or shipping charge.

CPAPstudio does not determine or control the amount charged by overseas customs authorities.

Customers are responsible for complying with the import requirements of the destination country and for responding promptly to any requests from DHL or the relevant customs authority.

14. Customs Delays, Refused Shipments & Unpaid Duties

International deliveries can occasionally be delayed while awaiting customs clearance.

The recipient is responsible for providing information or paying import duties/taxes requested by DHL or the destination country's customs authorities.

If a shipment is refused, abandoned, not collected or returned because the recipient:

  • Refuses to pay applicable import duties or taxes.

  • Does not complete customs clearance.

  • Does not provide information requested by DHL or customs.

  • Refuses delivery.

  • Provides an incorrect or incomplete delivery address.

the shipment may be returned to CPAPstudio.

Where a refund is applicable after the goods have been safely returned to us, reasonable costs actually incurred as a result of the failed delivery or return may be deducted where permitted by law. These may include original international shipping costs, return-to-sender charges, customs charges, carrier charges and other direct costs associated with returning the shipment.

This does not affect your statutory consumer rights.

15. International Import Restrictions

Customers placing international orders are responsible for checking whether the products they are ordering can legally be imported into their destination country and whether any prescription, licence or other documentation is required.

Where we are aware of a shipping or regulatory restriction, we may contact you before dispatch or cancel an affected item and issue an appropriate refund.

16. Multiple-Item Orders

Orders containing multiple products may occasionally be dispatched in more than one parcel.

This may be necessary because of product size, weight, stock availability, courier restrictions or prescription/documentation requirements.

If your order is split, you may receive more than one tracking number.

17. Returns

This Shipping & Delivery Policy covers the dispatch and delivery of orders.

For information about returning a product, including change-of-mind returns, faulty products and hygiene-sensitive medical products, please see our Returns & Refund Policy.

Contact Us

If you have any questions about shipping or need an urgent or upgraded delivery service, please contact us:

CPAPstudio – AA Sales Ltd
1 Harding Road
Eastleigh
Hampshire
SO50 9RB
United Kingdom

Email: info@cpapstudio.co.uk
Telephone: +44 (0) 7899 539620

Please include your order number when contacting us about an existing shipment.

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How to Tell If You Have a Deviated Septum: Signs and Self-Check Guide

How to Tell If You Have a Deviated Septum: Signs and Self-Check Guide 

Learn how to recognise the signs of a deviated septum, try a simple self-check and understand when to seek medical advice for ongoing nasal blockage.


Do you often breathe better through one nostril than the other? Do you regularly wake up with a blocked nose or find yourself relying on mouth breathing, especially at night? While occasional nasal congestion is common, persistent blockage on one side of the nose could be a sign of a deviated septum. This condition affects many people, and in some cases, it can contribute to snoring, poor sleep quality and make CPAP therapy more challenging.

What Is a Deviated Septum?

The nasal septum is the wall made of bone and cartilage that separates your left and right nasal passages. Ideally, it sits close to the centre of the nose, allowing air to flow evenly through both nostrils.

A deviated septum occurs when this wall is significantly off-centre or crooked, making one nasal passage narrower than the other. Some people are born with a deviated septum, while others develop one after an injury to the nose. Many mild deviations cause no symptoms, but more severe cases can affect breathing and sleep.

Normal Septum vs Deviated Septum — Cross-Section View 💨 💨 Normal Septum Equal airflow both sides 🚫 💨 Deviated Septum One side restricted Left Right Left Right
A simplified cross-section showing a centred septum (left) allowing equal airflow through both nasal passages, and a deviated septum (right) where the displaced wall narrows one passage and restricts airflow on that side.

Common Signs of a Deviated Septum

Symptoms vary depending on how much the septum is displaced. Symptoms may become more noticeable during a cold or allergy flare-up, when the nasal passages are already swollen.

👃
Recognised Symptoms
How a deviated septum commonly presents
Nasal and Breathing Symptoms
Blocked nose usually worse one side Difficulty breathing through one nostril Frequent mouth breathing Recurrent nosebleeds Frequent sinus infections Reduced sense of smell
The most characteristic sign is persistent blockage that is noticeably worse on one side of the nose. Unlike congestion from a cold or allergy, which tends to affect both sides and fluctuates, blockage from a structural deviation tends to be one-sided and relatively constant. Recurrent nosebleeds may occur if the deviated septum dries out more easily on one side due to altered airflow patterns.
Sleep and Night-Time Symptoms
Snoring Noisy breathing during sleep Waking with a dry mouth May worsen with colds or allergies
Nasal obstruction during sleep encourages mouth breathing, which in turn promotes snoring and dry mouth on waking. A deviated septum does not directly cause obstructive sleep apnoea, but it may make breathing less comfortable and can contribute to snoring or worsen symptoms in people who already have sleep-disordered breathing.
Other Symptoms
Facial pressure or discomfort May indicate secondary sinusitis
Facial pressure or discomfort, particularly around the cheeks and forehead, can result from impaired sinus drainage secondary to the structural obstruction. This is not always caused by the deviation itself in many cases it reflects recurrent sinus infections that the narrowed passage makes more likely.

Why a Deviated Septum Can Affect Sleep

Breathing comfortably through your nose plays an important role in healthy sleep. If one side of your nose is consistently blocked, you may notice several sleep-related consequences.

  • Breathing through your mouth while sleeping
  • Snoring more frequently
  • Waking feeling less refreshed
  • Experiencing interrupted sleep
  • Noticing increased daytime tiredness
Important distinction: A deviated septum does not directly cause obstructive sleep apnoea, but it may make breathing less comfortable and can contribute to snoring or worsen symptoms in people who already have sleep-disordered breathing.

A Simple Self-Check at Home

A deviated septum self-check cannot confirm a diagnosis, but it may help you recognise possible signs worth discussing with a healthcare professional.

1
Compare Airflow Through Each Nostril
Close one nostril gently and breathe through the other. Repeat on the opposite side. If one side consistently feels much more restricted, it may indicate a structural blockage rather than temporary congestion.
2
Look in a Mirror
Using a torch and a mirror, gently lift the tip of your nose. You may notice that the septum appears off-centre. Keep in mind that the inside of the nose is difficult to assess without specialist equipment, so this is only a rough observation.
3
Pay Attention While Exercising
Do you struggle to breathe through your nose during gentle activity? Persistent one-sided blockage during exercise may be worth discussing with a healthcare professional.
4
Notice How You Sleep
Ask yourself: Do you regularly wake with a blocked nose? Do you switch sides to breathe more easily? Does one nostril seem permanently blocked? Patterns like these can provide useful information for your GP or ENT specialist.
💡 Remember: A deviated septum self-check may help you recognise possible signs, but it should not replace a professional assessment. Although only a healthcare professional can diagnose a deviated septum, recognising the common signs at home may help you decide whether it’s worth seeking medical advice.

Could It Be Something Else?

Not every blocked nose is caused by a deviated septum. Because these conditions can produce similar symptoms, a medical assessment is often needed to identify the true cause.

  • Seasonal allergies
  • Hay fever
  • Viral infections
  • Nasal polyps
  • Enlarged turbinates
  • Chronic sinusitis
  • Dry indoor air

How Is a Deviated Septum Diagnosed?

If your symptoms are persistent or affecting your sleep, your GP may refer you to an ear, nose and throat (ENT) specialist. Imaging tests are not usually required unless another condition is suspected.

Typical Diagnosis Pathway for Deviated Septum 🩺 GP Appointment Symptoms & medical history First contact 👁️ ENT Referral Nasal speculum examination If symptoms persist 🔦 Nasal Endoscopy Small camera to view passages If needed 💨 Airflow Assessment Each nostril assessed for restriction Confirms severity 📋 Treatment Plan Based on severity and symptoms Tailored to you
The typical diagnostic pathway for a deviated septum in the UK from GP appointment through to ENT specialist assessment and treatment planning. Imaging is not usually required unless another condition is suspected alongside the deviation.

Treatment Options

Treatment depends on how severe your symptoms are. Options range from simple lifestyle measures through to surgery, and the most appropriate approach is guided by how significantly the deviation affects daily life and sleep.

🧴
Lifestyle Measures

If symptoms are mild, your healthcare professional may recommend saline nasal sprays, saline rinses, avoiding known allergy triggers, or using a humidifier during dry weather. These approaches won’t straighten the septum but may help reduce swelling and improve airflow.

💊
Medication

If inflammation is contributing to nasal blockage, treatments may include steroid nasal sprays, antihistamines for allergies, or decongestants for short-term use only. Medication can relieve swelling but cannot correct the position of the septum itself.

🔬
Septoplasty

For people with significant symptoms that don’t improve with conservative treatment, surgery called septoplasty may be recommended. Septoplasty straightens the nasal septum to improve airflow and breathing. Recovery varies, but many people notice improved nasal breathing once healing is complete. Your ENT specialist will explain whether surgery is appropriate for your individual circumstances.

⏳
Watchful Waiting

Many people have a mild deviation that causes few or no symptoms and requires no treatment at all. If symptoms are present but manageable with conservative measures, watchful waiting alongside symptom management is a valid and commonly chosen approach.

Can a Deviated Septum Affect CPAP Therapy?

For people using CPAP to treat obstructive sleep apnoea, nasal blockage can sometimes make therapy less comfortable.


How a Deviated Septum Can Affect CPAP Use
These challenges are usually manageable without surgery
  • Difficulty using a nasal mask
  • Mouth breathing during sleep
  • Air leaks
  • Reduced comfort
  • Feeling that airflow is restricted

In many cases, these challenges can be managed by trying a different mask style, adjusting humidification settings, using heated tubing, or treating nasal inflammation where appropriate. If nasal obstruction continues to interfere with therapy, speak with your sleep specialist or ENT clinician.

When Should You See a Doctor?

Arrange a medical assessment if you experience any of the following. Prompt assessment is especially important if symptoms develop after a facial injury.

  • Ongoing nasal blockage on one side
  • Frequent nosebleeds
  • Recurrent sinus infections
  • Persistent snoring
  • Difficulty breathing through your nose
  • Symptoms affecting sleep or CPAP therapy
  • Facial pain or pressure that doesn’t improve

Frequently Asked Questions

Can I diagnose a deviated septum myself?
No. A home assessment may help you recognise possible signs, but only a healthcare professional can confirm the diagnosis.
Does everyone with a deviated septum need surgery?
No. Many people have a mild deviation that causes few or no symptoms. Surgery is generally considered only when symptoms significantly affect breathing or quality of life.
Can a deviated septum cause sleep apnoea?
A deviated septum alone is not considered a direct cause of obstructive sleep apnoea. However, it can increase nasal resistance and make breathing during sleep less comfortable, particularly in people with existing sleep-disordered breathing.
Will CPAP still work if I have a deviated septum?
Yes. Many people with a deviated septum use CPAP successfully. Your sleep team may recommend a different mask style or adjustments to improve comfort if nasal obstruction is an issue.
Can allergies make a deviated septum feel worse?
Yes. Swelling caused by allergies or a cold can further narrow the nasal passages, making symptoms more noticeable.

Final Thoughts

A blocked nose isn’t always caused by a cold or allergies. For some people, it may be the result of a deviated septum, especially if one side of the nose always feels more restricted than the other.

A simple deviated septum self-check can help you recognise potential signs, but it shouldn’t replace a professional assessment. If ongoing nasal obstruction is affecting your sleep, daily activities or CPAP therapy, speaking with your GP or an ENT specialist is the best next step. With the right diagnosis and treatment, many people experience improved breathing, better sleep quality and greater comfort both during the day and at night.

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